The annual Centara Hotels & Resorts Company Awards announced at the virtual GM Conference across the company’s portfolio of hotels to celebrate the achieving excellence in guest experience and business performance.
The recognition award is also based on unique criteria including creativity and innovative that are committed to quality projects development, meet or exceed brand standards and the best practice for incremental revenue generation.
Centara West Bay achieved first place and won three company awards in the following categories.
- RevPAR (RGI) index % above budget 2019
- C1 New Member Enrolment % above budget 2019
- Online Contribution B: % contribution of CHR.com revenue to total online revenues versus budget 2019
“We are proud to receive this recognition of achievement after a tremendous year of growth and development. This can be attributed to our dedicated colleagues who share testament to the passion, guest focus, and commitment to deliver tremendous business results. A fabulous first year of operation that the team at Centara will surely surpass in 2020,” said Sean Spinks, General Manager of Centara West Bay Hotel & Residences Doha.